Hard Reset

How To Hard Reset LG G3 D851


A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it’s original manufacturer settings. A hard reset should only be done if absolutely necessary as it removes all data from your device. Perform a hard reset if your LG G3 D851 is experiencing any of the following issues:

  • Forgot your password
  • Constant freezing
  • Crashing applications
  • Touchscreen Issues
  • Can’t hear
  • Can’t make or receive calls
  • Sync issues
  • Sound issues


Ensure that your LG G3 D851 is turned off by pressing the power button.


LG G3 D850 AT&T



Press and hold the Volume Down Power button, until you see the LG logo.


LG G3 D850 AT&T


When the LG logo appears, release the Power Button and quickly press it again (This is all done while still holding the Volume Down button)


Release all buttons once Factory Hard Reset screen is displayed


Use Volume Down button to highlight Yes and the Power button to select.  Use the same buttons to confirm the reset.


Congratulations! The device has been restored to factory defaults.


Second Method:

Power on your device by pressing the power button


LG G3 D850 AT&T


From the Main Menu go to Settings.

Click on General and then Backup & Reset.

Find and select Factory Data Reset and then select Reset Phone.

Click on Delete All to confirm.

Congratulations! The device has been restored to factory defaults.

A hard Reset will erase all data!
We are not responsible for any deleted or lost data.

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