HTC One M9 Prime Camera

 

A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it’s original manufacturer settings. A hard reset should only be done if absolutely necessary as it removes all data from your device. Perform a hard reset if your HTC One M9 Prime Camera is experiencing any of the following issues:

  • Forgot your password
  • Constant freezing
  • Crashing applications
  • Touchscreen Issues
  • Can’t hear
  • Can’t make or receive calls
  • Sync issues
  • Sound issues

 

First Method
Step 1

Ensure that your HTC One M9 Prime Camera is turned off by pressing the power button.

 

HTC One M9 Prime Camera

 

Step 2

 

Press and hold the Volume Down + Power button, until you see the HTC Logo.

 

HTC One M9 Prime Camera

 

Step 3

 

Select “Reboot To Bootloader”. Use the Volume buttons to navigate and the Power button to confirm.

HTC reboot to bootloader

 

Step 4

From the white screen, select “Boot To Recovery Mode”.  Use the Volume buttons to navigate and the Power button to confirm.

HTC Reboot to Recovery Mode

 

Step 5

When the Red Exclamation point appears, hold down the Power button and then press the Volume Up button to bring up the Android Recovery Menu.

red exclamationHTC One M9 Prime Camera

 

Step 6

From the Android Recovery Mode menu select “wipe data / factory reset“. Use the Volume buttons to navigate and the Power button to confirm.

 

HTC recovery mode wipe data factory reset reboot

 

Step 7

 

On the next screen, choose “Yes ” to confirm the reset.

 

Android Recovery YES option htc reboot

 

Step 8

 

Select the “reboot system now” to reboot your device..

 

HTC recovery mode reboot now reboot reset

 

Congratulations! The device has been restored to factory defaults.

 

Second Method
Step 1

Power on your device by pressing the power button

 

HTC One M9 Prime Camera

 

Step 2

From the Home Screen go to the Menu and then to Settings.

Step 3

Click on Backup & reset followed by Factory data reset.

Step 4

Find and select Reset Phone.

Step 5

Click on Erase everything to confirm.

Congratulations! The device has been restored to factory defaults.

WARNING!
A hard Reset will erase all data!
We are not responsible for any deleted or lost data.
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