Samsung Galaxy Note 5 SM-N920


A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it’s original manufacturer settings. A hard reset should only be done if absolutely necessary as it removes all data from your device. Perform a hard reset if your Samsung Galaxy Note 5 N920T T-Mobile is experiencing any of the following issues:

  • Forgot your password
  • Constant freezing
  • Crashing applications
  • Touchscreen Issues
  • Can’t hear
  • Can’t make or receive calls
  • Sync issues
  • Sound issues
Step 1


Ensure that your Samsung Galaxy Note 5 SM-N920T T-Mobile is turned off by pressing the power button.


Samsung Galaxy Note 5 SM-N920A


Step 2


Press and hold the Volume Up + Home Power button, until you see Android Recover screen.


Samsung Galaxy Note 5 SM-N920A 2


Step 4


From the Android Recovery Mode menu select “wipe data / factory reset“. Use the Volume buttons to navigate and the Power button to confirm.


recovery mode


Step 5


On the next screen, choose “Yes — delete all user data” to confirm the whole operation.


android recovery


Step 6


When the data wipe is complete, press the Power button to reboot your device.


Congratulations! The device has been restored to factory defaults.


Second Method
Step 1

Power on your device by pressing the power button



Step 2

From the Home Screen go to the Settings App and then to the heading menu titled Personal.

Step 3

Click on Backup & reset followed by Factory data reset.

Step 4

Find and select Reset Device.

Step 5

Click on Delete All to confirm.

Congratulations! The device has been restored to factory defaults.


A hard Reset will erase all data!
We are not responsible for any deleted or lost data.
Found this useful? Share to help others and follow us on Facebook.